They will not be the fault for not leaving the tip.
A dinner caused a furious debate about the Brata after refusing to bow to a waitress on a tacylized fajitas part, as detailed in a video with approximately 2.6 million visits about Tiktok.
“I get to dinner with my parents last night and we did not tip our server,” Jenna Simpson said in the camera. “I want to know what you would have done in our situation.”
The order occurred while the unhappy client had dinner with his family at the Hard Rock Casino Cincinnati in Cincinnati, Ohio.
According to the reports, Simpson and his mother had ordered Espresso Martinis while she chose a meat salad for her principal. His mother was reflecting ordering the chicken fajitas of $ 26, but although the portion of expansion represented in the menu could be too tig to address itself, so his father sacrificed himself to divide it.
When they asked the server if it was enough for both of them, she replied that it was a “ton of food” and, therefore, would be enough, so they advanced and ordered it.
Her food is stirred from the beginning after the waitress could not put in her request Espresso Martini, which the waitress attributed a problem with the machine.
It was then that the main course of their parents arrived and they felt that the leg culinarily culinar. “This was the ton fajita of my parents,” the unpunished girl growled, before giving a lot of chicken and vegetables that did not look anything like the photo in the menu.
The possible waitress arrived with her espresso Martinis about 10 minutes later, which is when Simpson’s parents informed her about the Fajita Fiasco.
“My parents say:” Hey, so this is not what we ask, “he recalled.” You said it would be a lot of food. You said it would be like the image. This is not like the image at all. “
Unfortunately, the waitress disagrees with her evaluation, so they decided to talk to the manager, which is where “everything went very south,” he said.
According to Simpson, the boss began to “talk about” them and “screams.” She ruled out her concerns that the food did not match the photo, comparing the discrepancy with a “chips bag where they enlarge everything to seem better,” Simpson recalled. The possible boss said he had “finished” and went to look for the other manager, according to the clip.
“I wish he had a video of the first manager who was so immature and crazy for someone of his age,” Simpson wrote in the subtitle.
Things reached a critical point after management refused to compensate for the family for anything, which led them to leave the fajitas without eating and splitting without flying.
Then he asked Tiktok viewers what they would have done in their shoes, causing a lot of support.
“Can we normalize not to bow bad service?” One said, while another wrote: “That is literally the smallest fajita I’ve seen.”
Even industry experts agreed with Simpson’s decision. “Former server here, you are 100% in the correct LMAO,” said one.
However, others criticized their decision to retain the tip, claiming that the manager’s behavior was not the server’s fault. “I would never have tracked a server because I was angry with a manager,” said one.
“I’m wrong the server, but I don’t punish her for a rude manager,” another wrote.
A Hard Rock International representative said that after watching the video, they apologized with Simpson and invited her to return to do things well.
“The interaction does not reflect the Hard Rock brand standards, Mrs. Simpson confirmed this in the conversation when she was invited back when she visited us before,” the spokesman told Today.com. “We are still committed to providing the exceptional service that our guests expect from us and we hope to welcome Simpson and his family again.”
The alleged incident occurs in the middle of a swarm of complaints about the “guilt tip”, in which customers are pressured to leave extra money in pizzerias, coffee shops, fast food joints and other places with a minimum customer service or even self -service.
A 2024 survey conducted by Bankrate found that 32% of the Americans were upset by pre-entry toe, while 30% thought that the current culture of the tip has been disconnected.
]